Last updated: October 12, 2026
BrighterLife Psychological and Behavioral Services, PLLC (“BrighterLife,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, subscribe to our newsletter, or request an appointment online.
This policy covers information collected through this website. Protected health information you share with us as a client is handled separately under our Notice of Privacy Practices, as required by the Health Insurance Portability and Accountability Act (HIPAA). You may request a copy of that notice at any time.
Information We Collect
We only collect information you choose to give us through the forms on this website:
- Appointment requests: your name, email address, phone number, preferred appointment type (in-person or telehealth), and preferred date and time.
- Contact form: your name, email address, phone number, and the message you send.
- Newsletter sign-up: your email address.
When you visit the site, our web server also records standard technical information such as your IP address, browser type, and the pages you visit. This is used for security and to keep the site running properly.
Please do not include detailed medical or mental health information in website forms. Website forms are not intended for clinical communication. We will discuss your needs privately once we contact you.
How We Use Your Information
- To respond to your questions and schedule or confirm appointments.
- To send our newsletter, if you subscribed. You can unsubscribe at any time.
- To protect the website from spam, abuse, and security threats.
- To meet our legal and professional obligations.
We do not sell, rent, or trade your personal information.
How We Share Information
We share information only when necessary, including with:
- Service providers that help us operate the website, such as our hosting provider, email delivery, and spam filtering (for example, Akismet, which checks form submissions for spam).
- Authorities when required by law, court order, or to protect the safety of you or others.
Cookies
This website uses only the cookies needed for it to function and stay secure. We do not use advertising cookies. You can block or delete cookies in your browser settings, though some parts of the site may not work correctly without them.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
How Long We Keep Information
We keep website enquiries only as long as needed to respond to you and to meet our legal and professional record-keeping requirements. Newsletter addresses are kept until you unsubscribe.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information you have submitted through this website, or to stop sending you newsletters. To make a request, contact us using the details below.
Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect their information online. Appointments for children should be requested by a parent or legal guardian.
Third-Party Links
Our website may link to other sites, such as our social media pages. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date above will be revised.
Contact Us
If you have questions about this Privacy Policy, please contact us:
BrighterLife Psychological and Behavioral Services, PLLC
Email: info@brighterlifepsych.com
Phone: 743-895-0406